We will confirm your booking by written correspondence. When you receive your confirmation please check your flight date and phone numbers are correct, along with all other details. It is important that you contact us if changes are required - email firstname.lastname@example.org or call 1300 255 666 or 03 8566 6746.
If you have a Gift Voucher please contact us to book your flight. Your Voucher is valid for 12 months from date of purchase. Please book your flight prior to the last month of your voucher’s validity, as ballooning is weather dependent, some days fill up quickly.
Bookings can be rescheduled or altered however strict conditions apply (refer Condition 4 and others) and you need to give us plenty of warning. Please read our Terms and Conditions section for full details.
To secure your booking, full payment is required within 48 hours of booking with Goldrush Ballooning or by the date specified in your Booking Confirmation correspondence. If payment has not been received by the specified date and time, Goldrush Ballooning gives no guarantee that your booking is secure.
We accept bank deposits and credit cards. If you are booking within 48 hours prior to your flight you will be required to pay by credit card.